Remote app - Journeys

Faults and Technical chat for the Discovery 5
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MikeOldfield
Posts: 1
Joined: Thu Aug 23, 2018 5:47 am

Remote app - Journeys

Post by MikeOldfield » Thu Aug 23, 2018 7:09 am

My Remote App stopped receiving journeys a month ago after working perfectly for 11 months. Everything else on the app works fine. I tried logging out of the app and back in without success. The car tells me to go to www.landrover.com/navigation but I don't see any way of logging in on this page. Any suggestions? Mike


5imon
Posts: 35
Joined: Sun Nov 26, 2017 12:57 pm

Re: Remote app - Journeys

Post by 5imon » Thu Aug 23, 2018 7:28 am

Try this. Should force a re-sync for Journeys.

Double check Journey tracking is on as well in the app.

The correct URL for looking at Journeys online is:

https://incontrol.landrover.com/

1. Log out and close down (force quit) the app completely on your phone.
2. Take the vehicle for a minimum of a 1 mile drive.
3. Press and hold the left hand "B-Call" button in the overhead console for 15 seconds and light will blink. This is the Land Rover Assist button. NOT the SOS button !
4. Start and load the app once again and log in.

This should reset the InControl App and resynchronised it to your car.


5imon
Posts: 35
Joined: Sun Nov 26, 2017 12:57 pm

Re: Remote app - Journeys

Post by 5imon » Fri Aug 24, 2018 10:35 pm

So did it work or not ?


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