SIM Card Help

Faults and Technical chat for the Discovery 5
LesGAllen
Posts: 15
Joined: Mon Nov 18, 2019 8:48 pm

Re: SIM Card Help

Post by LesGAllen » Mon Apr 13, 2020 1:06 pm

Sorry just found it, from what I can see it is not fully home, when properly inserted it is flush or slightly below the top of the socket, you need a finger nail to push it right home.

LesGAllen
Posts: 15
Joined: Mon Nov 18, 2019 8:48 pm

Re: SIM Card Help

Post by LesGAllen » Mon Apr 13, 2020 1:08 pm

Sorry just found it, from what I can see it is not fully home, when properly inserted it is flush or slightly below the top of the socket, you need a finger nail to push it right home.

Goldie
Posts: 8
Joined: Mon Apr 13, 2020 12:32 pm

Re: SIM Card Help

Post by Goldie » Mon Apr 13, 2020 1:26 pm

Sorry the picture is to show I follow the drawing. Sorry for that. But I promised I inserted all the way Down but still no luck.

LesGAllen
Posts: 15
Joined: Mon Nov 18, 2019 8:48 pm

Re: SIM Card Help

Post by LesGAllen » Mon Apr 13, 2020 1:37 pm

Looking at the picture it is protruding from the slot, I don’t think it has clicked into place, it is tricky to push it in far enough to latch. If you can pull it out without having to push it down to unlatch it, it definatelt isn’t fully home.

Goldie
Posts: 8
Joined: Mon Apr 13, 2020 12:32 pm

Re: SIM Card Help

Post by Goldie » Mon Apr 13, 2020 1:45 pm

Hello,

I’ve took the picture again

CFEFBCF2-457B-4C70-B23F-AF4F5B128743.jpeg

5B52C862-C7A2-4340-BC28-082A2510832B.jpeg


LesGAllen
Posts: 15
Joined: Mon Nov 18, 2019 8:48 pm

Re: SIM Card Help

Post by LesGAllen » Mon Apr 13, 2020 1:50 pm

Can you pull it out with having to push it down to release the latch?

Goldie
Posts: 8
Joined: Mon Apr 13, 2020 12:32 pm

Re: SIM Card Help

Post by Goldie » Mon Apr 13, 2020 1:55 pm

On picture, I can’t pull unless I push first then it pop up and that’s the time I can get it.

LesGAllen
Posts: 15
Joined: Mon Nov 18, 2019 8:48 pm

Re: SIM Card Help

Post by LesGAllen » Mon Apr 13, 2020 1:56 pm

Ok running out of ideas has the card been aactivated by n/w provider?

Goldie
Posts: 8
Joined: Mon Apr 13, 2020 12:32 pm

Re: SIM Card Help

Post by Goldie » Mon Apr 13, 2020 2:01 pm

If I pushed down ( really down) it won’t latch. Yes, is active on the network

LesGAllen
Posts: 15
Joined: Mon Nov 18, 2019 8:48 pm

Re: SIM Card Help

Post by LesGAllen » Mon Apr 13, 2020 2:05 pm

If it is active and latched in I am out of ideas, the contacts facing forward. Maybe some one else with better knowledge might help.

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