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Dan@Adrian Flux

Posted: Mon Jun 18, 2018 2:40 pm
by DAN@ADRIAN FLUX
Hi everyone.

This is just a short introduction, I’m Dan and I’ve worked for Adrian Flux Insurance for nearly 29 years.

If any of you on here have any general insurance queries or specific problems with Adrian Flux insurance please let me know. I have handpicked a small but dedicated team of staff who with me will try and assist you wherever possible. I can assure you we will be completely impartial despite being on the payroll of Adrian Flux. If we have messed-up we will acknowledge that and make efforts to get it corrected. If any of you do not understand an insurer’s viewpoint we will do our best to clearly explain it.

It could be problems ranging from simple paperwork issues to major claim disputes. With our many years of experience we should be able to answer most queries immediately. If there were issues or a problem that we can’t answer directly we would ensure that a relevant manager investigates these and we would then be able to relay an answer back.

I hope this will be of some help for you.

On behalf of myself and my team, thanks very much.

Dan.

Adrian Flux Insurance Services

Re: Dan@Adrian Flux - Insurance

Posted: Mon Jun 18, 2018 5:13 pm
by cwch60
A brief word to all. Please be aware that many motor insurance policies ignore the true principles of indemnity and reserve the right to use non-original manufacturer's parts in repairs. If you're happy with this and its potential effect on your warranty, no problem - but it's worth considering before making a decision. (I haven't worked in the insurance industry since 1979 and am now retired ).

Re: Dan@Adrian Flux - Insurance

Posted: Tue Jun 19, 2018 8:52 am
by DAN@ADRIAN FLUX
cwch60 wrote: Mon Jun 18, 2018 5:13 pm A brief word to all. Please be aware that many motor insurance policies ignore the true principles of indemnity and reserve the right to use non-original manufacturer's parts in repairs. If you're happy with this and its potential effect on your warranty, no problem - but it's worth considering before making a decision. (I haven't worked in the insurance industry since 1979 and am now retired ).
Hi there,

Thanks for making this very pertinent point and you are correct - some insurers in their policy wording state they may use non-original parts in repairs. Certainly in the case of cars that are no longer manufactured this would be relevant.

We should mention that prospective policyholders' are under no obligation to use an insurer that does this if they wish though.

Regards,

Dan