Discovery 5 – Dead after 25 miles

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andrewe
Posts: 17
Joined: Sat Sep 30, 2017 9:25 am

Discovery 5 – Dead after 25 miles

Post by andrewe » Sat Feb 01, 2020 11:01 am

Image

Picked up a new Discovery 5 at 12pm yesterday - dealer pre-register, originally registered on 27/1/20, 10 miles on the clock – to replace my 2017 D5.

Vehicle died with complete electrical power failure after 25 miles, blocking a car park entrance; fun times standing in the rain hearing public opinions of JLR reliability while waiting for LR Assistance AA van to arrive, dealer having said 'There's nothing we can do, call LR Assistance'

Car jump-started, agreed to drive it back to dealer with AA following 'just in case': failed at 40mph on dual carriageway, with load of warnings of brake, gearbox, engine, steering, etc. failure before all screens went blank again and it coasted to a halt with AA van behind (fortunately, as no hard shoulder, and not even power for hazard lights).

Jumped again and limped into a car-park to await recovery to dealer. Five hours later truck arrived, car was jumped again and failed once more being driven onto truck. Got back to dealer at 8.15pm, where service people had stayed behind to receive it and had loan car. Got home at 10.30pm in nice shiny Disco Sport. Close, but no cigar.

Going to reject the D5, as won't feel confident/safe driving it. Will always be waiting for everything to go blank.

This was going to be my sixth LR, but confidence very shaken - alternatives?

Mcoy
Posts: 3
Joined: Fri Nov 13, 2020 10:29 am
Location: Italy

Re: Discovery 5 – Dead after 25 miles

Post by Mcoy » Sun Feb 07, 2021 10:19 am

Toyota Land Cruiser 5P. It is qualitatively much better.

CRC@LandRover
Posts: 31
Joined: Wed Oct 04, 2017 7:19 am

Re: Discovery 5 – Dead after 25 miles

Post by CRC@LandRover » Thu Feb 11, 2021 12:33 pm

andrewe wrote:
Sat Feb 01, 2020 11:01 am
Image

Picked up a new Discovery 5 at 12pm yesterday - dealer pre-register, originally registered on 27/1/20, 10 miles on the clock – to replace my 2017 D5.

Vehicle died with complete electrical power failure after 25 miles, blocking a car park entrance; fun times standing in the rain hearing public opinions of JLR reliability while waiting for LR Assistance AA van to arrive, dealer having said 'There's nothing we can do, call LR Assistance'

Car jump-started, agreed to drive it back to dealer with AA following 'just in case': failed at 40mph on dual carriageway, with load of warnings of brake, gearbox, engine, steering, etc. failure before all screens went blank again and it coasted to a halt with AA van behind (fortunately, as no hard shoulder, and not even power for hazard lights).

Jumped again and limped into a car-park to await recovery to dealer. Five hours later truck arrived, car was jumped again and failed once more being driven onto truck. Got back to dealer at 8.15pm, where service people had stayed behind to receive it and had loan car. Got home at 10.30pm in nice shiny Disco Sport. Close, but no cigar.

Going to reject the D5, as won't feel confident/safe driving it. Will always be waiting for everything to go blank.

This was going to be my sixth LR, but confidence very shaken - alternatives?
Good afternoon andrewe,

Thank you for your post.

I am concerned to learn of your experience. Should you wish for meto investigate further please send me a PM with the following information:

Your Vehicle Idenitification Number
Your personal contact details


Thanks, Dan - Land Rover UK

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