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Oil service @ 2,500 miles..??

Posted: Thu Feb 22, 2018 9:50 pm
by Batts74
Hi - new to forum. Have searched issues related to Oil Service but couldn’t find what I need.
I have a Discovery 5 HSE Luxury 3.0 Diesel. Brand new in Oct 2017. Has covered 2,500 miles and now needs an oil service for £400. Dealer refusing to cover under warranty. Has anyone experienced same issue? Bought a new car because I wanted relatively worry free motoring for at least a few years.
I can’t believe that a brand new car requires an oil change these days within 2500 miles or 4 months - regardless of driving style.
Any thoughts?

Thanks.

Re: Oil service @ 2,500 miles..??

Posted: Fri Feb 23, 2018 8:13 am
by rogersmj
Hi, welcome.

search up Oil Dilution issues on the forum, I think I can say that perhaps 30/40% of owners have had this issue. Mine popped up after about 3000 miles. Its a known issue and theres a fix, plus your dealer has to honour it as a defect once they realise its a known issue.

Heres the details from Topix:

Screen Shot 2018-02-23 at 08.12.31.png


Re: Oil service @ 2,500 miles..??

Posted: Fri Feb 23, 2018 8:33 am
by jimbg
Correct, further into the document it does say that it is free for such a low mileage.

Re: Oil service @ 2,500 miles..??

Posted: Fri Feb 23, 2018 8:55 am
by sanjivsai
Hi
I had the same issue.
Apparently it is due to the viscosity of the oil used.
Mine was changed for free.

Re: Oil service @ 2,500 miles..??

Posted: Fri Feb 23, 2018 10:11 am
by Craigp
Mine also done for free but initially told it would be done using mý service plan, after throwing a tantrum they did it as a good will gesture. The reason being when tested my oil was infact dirty and not a false alarm. I'd done about 5500 miles picked up in April.

Re: Oil service @ 2,500 miles..??

Posted: Fri Feb 23, 2018 8:36 pm
by Batts74
This is great everyone. Thanks a lot for your help. Much appreciated.

Re: Oil service @ 2,500 miles..??

Posted: Thu Mar 01, 2018 8:12 pm
by Nigelm
we had the same problem at the same mileage and we had free oil change, now we have done 6800 miles and service wanted again, so strange.

Re: Oil service @ 2,500 miles..??

Posted: Fri Mar 02, 2018 1:40 pm
by Batts74
Nigelm
That doesn’t sound good. What has your service centre said..??
If these need oil changes every 2,500 miles they are hardly fit for purpose. Particularly as LR have never informed buyers that these cars will need oil changes every 2,500 miles.

Re: Oil service @ 2,500 miles..??

Posted: Fri Mar 02, 2018 1:53 pm
by Nigelm
i shall be having words.......