Oil service @ 2,500 miles..??

Faults and Technical chat for the Discovery 5
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Batts74
Posts: 3
Joined: Thu Feb 22, 2018 9:26 pm

Oil service @ 2,500 miles..??

Post by Batts74 » Thu Feb 22, 2018 9:50 pm

Hi - new to forum. Have searched issues related to Oil Service but couldn’t find what I need.
I have a Discovery 5 HSE Luxury 3.0 Diesel. Brand new in Oct 2017. Has covered 2,500 miles and now needs an oil service for £400. Dealer refusing to cover under warranty. Has anyone experienced same issue? Bought a new car because I wanted relatively worry free motoring for at least a few years.
I can’t believe that a brand new car requires an oil change these days within 2500 miles or 4 months - regardless of driving style.
Any thoughts?

Thanks.


rogersmj
Posts: 79
Joined: Wed Aug 30, 2017 10:12 am

Re: Oil service @ 2,500 miles..??

Post by rogersmj » Fri Feb 23, 2018 8:13 am

Hi, welcome.

search up Oil Dilution issues on the forum, I think I can say that perhaps 30/40% of owners have had this issue. Mine popped up after about 3000 miles. Its a known issue and theres a fix, plus your dealer has to honour it as a defect once they realise its a known issue.

Heres the details from Topix:

Screen Shot 2018-02-23 at 08.12.31.png



jimbg
Posts: 286
Joined: Fri May 19, 2017 8:30 am

Re: Oil service @ 2,500 miles..??

Post by jimbg » Fri Feb 23, 2018 8:33 am

Correct, further into the document it does say that it is free for such a low mileage.


sanjivsai
Posts: 20
Joined: Mon Sep 04, 2017 4:44 pm

Re: Oil service @ 2,500 miles..??

Post by sanjivsai » Fri Feb 23, 2018 8:55 am

Hi
I had the same issue.
Apparently it is due to the viscosity of the oil used.
Mine was changed for free.


Craigp
Posts: 253
Joined: Mon Feb 20, 2017 2:34 pm

Re: Oil service @ 2,500 miles..??

Post by Craigp » Fri Feb 23, 2018 10:11 am

Mine also done for free but initially told it would be done using mý service plan, after throwing a tantrum they did it as a good will gesture. The reason being when tested my oil was infact dirty and not a false alarm. I'd done about 5500 miles picked up in April.
3litre SE. Monticello Red. Electric deployable tow bar.


Batts74
Posts: 3
Joined: Thu Feb 22, 2018 9:26 pm

Re: Oil service @ 2,500 miles..??

Post by Batts74 » Fri Feb 23, 2018 8:36 pm

This is great everyone. Thanks a lot for your help. Much appreciated.


Nigelm
Posts: 21
Joined: Sat Apr 29, 2017 11:04 am

Re: Oil service @ 2,500 miles..??

Post by Nigelm » Thu Mar 01, 2018 8:12 pm

we had the same problem at the same mileage and we had free oil change, now we have done 6800 miles and service wanted again, so strange.


Batts74
Posts: 3
Joined: Thu Feb 22, 2018 9:26 pm

Re: Oil service @ 2,500 miles..??

Post by Batts74 » Fri Mar 02, 2018 1:40 pm

Nigelm
That doesn’t sound good. What has your service centre said..??
If these need oil changes every 2,500 miles they are hardly fit for purpose. Particularly as LR have never informed buyers that these cars will need oil changes every 2,500 miles.


Nigelm
Posts: 21
Joined: Sat Apr 29, 2017 11:04 am

Re: Oil service @ 2,500 miles..??

Post by Nigelm » Fri Mar 02, 2018 1:53 pm

i shall be having words.......


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